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Work Clearances

Reference Checks

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The purpose of a reference check is to both verify your experience and skills, and to better understand what it would be like to work with you.

To pick up work with uPaged, you will need two clinical references, which need to be submitted via your uPaged profile, under Experience.

Who should your references be

Your references for uPaged should:

  • Have been your manager, supervisor, team leader or educator
  • Have worked with you in the past 18 months
  • Have worked with you in a clinical setting

You should always ask permission from your referee before adding them in.
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    Asking your references for permission

    If you need to ask your manager, supervisor, team leader or educator to be your reference, you can use our template below for requesting a reference over the phone or via email:

    "Hi [Insert referee name]

    In order to obtain casual shifts with uPaged, I need to obtain 2 references. Would you please act as one of my referees, for the period [month, year] to [month, year] that I [worked/volunteered/interned] at [insert organisation name].

    If so, the form will take less than 2 minutes to complete. There are 4 required sections, completed by selecting a checkbox, confirming my Clinical Ability and Knowledge; General Attitude and Teamwork, Communication Skills, and if you would re-employ me. If you are happy to act as a referee, I would be grateful if you could complete the form ASAP because I cannot start work without completed references. The reference form will come from uPaged.

    Thank you in advance

    [Insert your name]"
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    How we contact your references

    Once you add your referee's name, email address and mobile phone number (if you have it) to your uPaged profile, they will receive an email (and SMS if you have entered their mobile phone number) with the link to complete our referee form. It should only take them 2-5 minutes to complete. Once complete, their completed form will be uploaded to your profile.

    IMPORTANT: Please advise your referee to look out for our reference request via email or SMS, and ask them to respond ASAP. The sooner they respond, the sooner you can obtain work.

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    Popular FAQs 

    At uPaged we require two references from a clinical setting, these must be:

    • Manager
    • Supervisor
    • Educator
    • Team leader
    • and have worked with you within the last 18 months

    An email and SMS will go out to your referee with a link for them to complete an online reference. If we require any clarification we may follow up with an additional email or phone call.

    You may be required to submit new references for a check if:

    • You have not taken a shift with us in 12 months from submitting your references
    • If we deem your references to not be honest
    • If your references don't match your work experience
    • If the facility required more recent checks

    If you have a notation, let Steph and our onboarding team know when you are having your interview and our onboarding team will review on a case-by-case basis. Further information will need to be provided.

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    We acknowledge  the Gadigal of the Eora Nation as the Traditional Custodians of the extraordinary land that uPaged operates from, and we pay our respects to their Elders past, present and emerging.

    © 2024 uPaged Pty Ltd. All Rights Reserved. ABN: 16 632 742 262

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