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Ratings & Testimonials

Reliability Rating (RR %)

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Your Reliability Rate reflects your commitment to attending booked work. It is calculated based on your last 50 shifts and considers:

  • Shifts completed.
  • Last-minute cancellations (within 48 hours of the shift start time).

Important: Cancellations impact facilities, especially at the last minute. Facilities need to know if they can count on you. However, this goes both ways—uPaged also tracks department reliability to help you make informed decisions.

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Popular FAQs 

A Reliability Ratings is just one of many factors facilities consider when accepting a nurse for a shift. Reliability Rating exists to track patterns that may suggest on-demand work is not suited to some nurses.

Yes, you can. Working more shifts and avoiding cancellations will have a big impact on increasing your Reliability Rate.

Your Reliability Rating is visible to facilities when you apply for shifts with them, in the same way that you can see the Reliability Rating of a facility you're applying to work with.

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We acknowledge  the Gadigal of the Eora Nation as the Traditional Custodians of the extraordinary land that uPaged operates from, and we pay our respects to their Elders past, present and emerging.

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